Healthcare Inspection - Oversight Review of Quality of Care Issues Edward Hines, Jr. VA Hospital Hines, Illinois

At the request of Congressman Peter Roskam’s office, the OIG conducted an inspection and oversight review to determine the validity of allegations regarding the quality of care received by a patient at the Edward Hines, Jr. VA Hospital. OIG did not substantiate the allegations that the patient did not receive help with his ADLs, or receive ordered rehabilitative treatments during his respite care admission. OIG substantiated that the patient was seen by two staff physicians and a resident physician during his 5-hour stay in the ED, but, did not substantiate that the physicians did not communicate or coordinate care for the patient. We substantiated the allegation that the patient did not receive rehabilitative treatments during his inpatient stay and while acutely ill; however, he did not meet the criteria for an intervention. We did not substantiate the allegations that he was not assisted with ADLs, that he had a Foley catheter inserted, or that discharge instructions and medication reconciliation were not provided. We made no recommendations.