Healthcare Facility Inspection of the VA Indiana Healthcare System in Indianapolis
Report Information
Summary
This Office of Inspector General (OIG) Healthcare Facility Inspection program report describes the results of a focused evaluation of the care provided at the VA Indiana Healthcare System in Indianapolis.
This evaluation focused on five key content domains:
• Culture
• Environment of care
• Patient safety
• Primary care
• Veteran-centered safety net
The OIG issued two recommendations for improvement in two domains:
1. Environment of care
• Maintain clean environment of care and prevent repeat findings
2. Patient safety
• Review laboratory scheduling practice change and minimize effect on clinic efficiency
The Assistant Director ensures staff maintain a consistently clean environment throughout the facility to prevent repeat environment of care findings.
Executive leaders review the change in laboratory scheduling practices and minimize its effect on clinic efficiency.