Combined Assessment Program Review of the VA Salt Lake City Health Care System Salt Lake City, Utah

The purpose of the review was to evaluate selected operations, focusing on patient care administration and quality management (QM). During the review, we provided crime awareness briefings to 350 employees. This review focused on seven operational activities. The facility complied with selected standards in the following four activities: (1) coordination of care, (2) environment of care, (3) management of multidrug-resistant organisms, and (4) medication management. The facility’s reported accomplishments were its extensive and innovative outreach efforts through the Veterans Outreach Program and a widespread culture of safety through staff involvement throughout the organization. We made recommendations for improvement in the following three activities: Physician credentialing and privileging. QM. Management of test results.