Combined Assessment Program Review of the VA Illiana Health Care System Danville, Illinois

The purpose of the review was to evaluate selected operations, focusing on patient care administration and quality management (QM). During the review, we provided fraud and integrity awareness training to 403 employees. The review covered seven operational activities. The system complied with selected standards in the following two activities (1) medication management, and (2) survey of healthcare experiences of patients. We identified the system’s recognition by the National Center for Patient Safety as an organizational strength. We made recommendations for improvement in the following five activities: QM program. Environment of care. Coordination of care. Emergency/urgent care operations. Suicide prevention program.