Combined Assessment Program Review of the Miami VA Healthcare System Miami, Florida

The purpose of the review was to evaluate selected operations, focusing on patient care administration and quality management (QM). During the review, OIG provided crime awareness briefings to 223 employees. This review focused on nine operational activities. The facility complied with selected standards in the following four activities: (1) coordination of care, (2) enteral nutrition safety, (3) medication management, and (4) physician credentialing and privileging. The facility’s reported accomplishment was a significant reduction in central line infections. OIG made recommendations for improvement in the following five activities: (1) environment of care, (2) reusable medical equipment, (3) QM, (4) registered nurse competencies, and (5) management of workplace violence.