Combined Assessment Program Review of the G. V. (Sonny) Montgomery VA Medical Center Jackson, Mississippi

The purpose of the review was to evaluate selected operations, focusing on patient care administration and quality management (QM). During the review, we provided fraud and integrity awareness training to 252 medical center employees. The review covered eight operational activities. The medical center complied with selected standards in the following four activities: (1) contract/agency registered nurses, (2) coordination of care, (3) emergency/urgent care operations, and (4) patient satisfaction. We identified the patient safety program as an organizational strength. We made recommendations for improvement in the following four activities: Suicide prevention program. Environment of care. QM. Medication management.