Combined Assessment Program Review of the Clement J. Zablocki VA Medical Center, Milwaukee, Wisconsin

The purpose of the review was to evaluate selected operations, focusing on patient care administration and quality management (QM). During the review, OIG provided crime awareness briefings to 145 employees. This review focused on eight operational activities. The facility complied with selected standards in the following three activities: (1) medication management, (2) moderate sedation, and (3) QM. The facility’s reported accomplishments were improving the timeliness of compensation and pension examinations and improving the guardianship process in the transitional care unit. OIG made recommendations for improvement in the following five activities: (1) colorectal cancer screening, (2) environment of care, (3) polytrauma, (4) Psychosocial Rehabilitation and Recovery Centers, and (5) coordination of care.