All Reports

Date Issued
|
Report Number
25-00241-73
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Topics:  Patient Care Services Operations ● Patient Safety ● Supplies and Equipment

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No. 1
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to Veterans Health Administration (VHA)

The Executive Medical Center Director ensures clinical staff can open all doors to shared bathrooms.

No. 2
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to Veterans Health Administration (VHA)

The Executive Medical Center Director ensures staff keep exterior doors closed to minimize risk to wandering patients.

No. 3
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to Veterans Health Administration (VHA)
Closure Date: 3/12/2026

The Executive Medical Center Director ensures staff store clean and dirty equipment and supplies separately.

No. 4
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to Veterans Health Administration (VHA)

The Executive Medical Center Director ensures each service has workflows to communicate test results.

Date Issued
|
Report Number
25-00208-64
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Topics:  Patient Care Services Operations ● Patient Safety

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No. 1
Closed and Implemented Recommendation Image, Checkmark
to Veterans Health Administration (VHA)
Closure Date: 3/12/2026

Facility leaders ensure the community living center’s dementia unit shower room is clean and free from hazards, and that leaders conduct a risk assessment to determine the need for other safety measures.

No. 2
Closed and Implemented Recommendation Image, Checkmark
to Veterans Health Administration (VHA)
Closure Date: 3/12/2026

The Medical Center Director ensures facility staff conduct a privacy assessment and take actions to protect patient information in the Emergency Department.

No. 3
Closed and Implemented Recommendation Image, Checkmark
to Veterans Health Administration (VHA)
Closure Date: 3/12/2026

Facility leaders ensure all eyewash stations are clean and function properly.

No. 4
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to Veterans Health Administration (VHA)

The Medical Center Director ensures the facility has a written policy for communication of test results.

No. 5
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to Veterans Health Administration (VHA)

The Chief of Staff and Associate Director of Patient Care Services ensure leaders in each service develop written service-level workflows that outline the process for staff to communicate test results to providers and patients.

No. 6
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to Veterans Health Administration (VHA)

The Veterans Integrated Service Network Director ensures executive leaders implement a process to monitor actions related to Veterans Health Administration policy changes.

No. 7
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to Veterans Health Administration (VHA)

The Medical Center Director ensures the Chief of Staff and Associate Director of Patient Care Services review performance metrics for test result communications and take action for identified deficiencies.

No. 8
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to Veterans Health Administration (VHA)

The Medical Center Director ensures executive leaders attend Quality and Patient Safety Council meetings.

Date Issued
|
Report Number
24-00614-72
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Topics:  Patient Care Services Operations ● Patient Safety ● Supplies and Equipment

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No. 1
Closed and Implemented Recommendation Image, Checkmark
to Veterans Health Administration (VHA)
Closure Date: 3/12/2026

Executive leaders ensure staff properly store endoscopes.

No. 2
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to Veterans Health Administration (VHA)

The Medical Center Director ensures each service develops a workflow for the communication of test results.

No. 3
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to Veterans Health Administration (VHA)

The Medical Center Director ensures quality management staff report deficiencies identified from the External Peer Review Program to executive leaders, and staff take corrective actions as needed.

Date Issued
|
Report Number
25-00214-61
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Topics:  Information Technology and Security ● Patient Care Services Operations ● Staffing ● Supplies and Equipment

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No. 1
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to Veterans Health Administration (VHA)

The Executive Director ensures staff receive education about badge holders’ responsibilities in preventing unauthorized access to VA facilities and computer systems and safeguarding electronic databases including electronic health care records.

No. 2
Closed and Implemented Recommendation Image, Checkmark
to Veterans Health Administration (VHA)
Closure Date: 2/12/2026

The Executive Director ensures signs are present and accurate throughout the facility.

No. 3
Closed and Implemented Recommendation Image, Checkmark
to Veterans Health Administration (VHA)
Closure Date: 2/12/2026

The Executive Director ensures staff maintain privacy curtains, preventive maintenance on medical equipment, and splash resistant bottom shelves on supply carts.

No. 4
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to Veterans Health Administration (VHA)

The Executive Director ensures staff monitor patient care areas for expired, damaged, and contaminated medications and remove them as needed.

No. 5
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to Veterans Health Administration (VHA)

The Executive Director ensures staff store medications in pharmaceutical grade refrigerators.

No. 6
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to Veterans Health Administration (VHA)

The Executive Director ensures primary care staffing is sufficient for patients to receive appropriate health care.

No. 7
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to Veterans Health Administration (VHA)

The Executive Director reviews staffing levels for the Housing and Urban Development–Veterans Affairs Supportive Housing program and takes action as needed.

Date Issued
|
Report Number
25-00238-44
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Topics:  Patient Care Services Operations ● Patient Safety ● Supplies and Equipment

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No. 1
Closed and Implemented Recommendation Image, Checkmark
to Veterans Health Administration (VHA)
Closure Date: 2/3/2026

The Director ensures staff keep the environment clean and safe.

No. 2
Closed and Implemented Recommendation Image, Checkmark
to Veterans Health Administration (VHA)
Closure Date: 2/3/2026

The Director ensures Healthcare Technology Management Service staff inspect, test, and properly document all medical equipment maintenance per their required schedule.

No. 3
Closed and Implemented Recommendation Image, Checkmark
to Veterans Health Administration (VHA)
Closure Date: 2/3/2026

The Director ensures staff implement processes to prevent repeat environment of care findings identified in this report.

No. 4
Closed and Implemented Recommendation Image, Checkmark
to Veterans Health Administration (VHA)
Closure Date: 2/3/2026

Facility leaders ensure service-level workflows include each staff member’s role in the communication of test results process.

Date Issued
|
Report Number
24-03419-34
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Topics:  Patient Care Services Operations ● Patient Safety ● Supplies and Equipment

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No. 1
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to Veterans Health Administration (VHA)

Facility leaders install detectable warning surfaces where crosswalks transition onto a vehicle roadway.

No. 2
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to Veterans Health Administration (VHA)

Facility leaders ensure clinical staff who perform toxic exposure screenings complete mandatory training.

No. 3
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to Veterans Health Administration (VHA)

The Director ensures staff implement processes to prevent repeat environment of care findings related to dusty sprinkler heads.

No. 4
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to Veterans Health Administration (VHA)

Facility leaders evaluate all areas where biohazardous materials are located to ensure staff store clean and dirty items separately.

No. 5
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to Veterans Health Administration (VHA)

The Director ensures staff keep the environment clean and safe.

No. 6
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to Veterans Health Administration (VHA)

Facility leaders ensure their policy aligns with VHA Directive 1088(1) and develop workflows for all services that communicate test results to patients.

No. 7
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to Veterans Health Administration (VHA)

The Chief of Staff and Associate Director for Patient Care Services ensure corrective actions address unfavorable trends in communication of test result data.

No. 8
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to Veterans Health Administration (VHA)

The Director ensures the Chief of Staff chairs and attends the Peer Review Committee meetings as required by VHA.

No. 9
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to Veterans Health Administration (VHA)

The Director ensures patient safety managers identify adverse events as sentinel events when they meet criteria.

No. 10
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to Veterans Health Administration (VHA)

Facility leaders evaluate and improve processes to identify adverse events that warrant an institutional disclosure.

No. 11
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to Veterans Health Administration (VHA)

The Director implements processes to ensure staff track action plans until they are completed and report to leaders those that are outstanding.

No. 12
Closed and Implemented Recommendation Image, Checkmark
to Veterans Health Administration (VHA)
Closure Date: 1/28/2026

The Director ensures leaders train staff on their roles and responsibilities when responding to a medical emergency, including the location of equipment used for medical emergencies.

No. 13
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to Veterans Health Administration (VHA)

The Director ensures leaders revise the emergency response policy based on recertification time frames in VHA Directive 0999(1) or sooner, if warranted.

No. 14
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to Veterans Health Administration (VHA)

Facility leaders ensure all applicable staff maintain basic life support certification and take appropriate action for those staff without it.

No. 15
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to Veterans Health Administration (VHA)

The Director ensures facility leaders manage primary care teams’ panel sizes to support patients’ access to care.

Date Issued
|
Report Number
24-02347-40
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Topics:  Clinical Care Services Operations ● Patient Care Services Operations ● Patient Safety

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No. 1
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to Veterans Health Administration (VHA)

The Veterans Integrated Service Network Director develops and implements a plan to provide sustained support and oversight in a constructive manner to the VA Dublin Healthcare System leaders and programs.

No. 2
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to Veterans Health Administration (VHA)

The Veterans Integrated Service Network Director ensures that following Veterans Integrated Service Network site reviews with findings, Veterans Integrated Service Network staff review the associated VA Dublin Healthcare System action plans to confirm proposed actions adequately address findings, track action items through implementation, evaluate effectiveness to ensure resolution, and monitor for sustainment.

No. 3
Closed and Implemented Recommendation Image, Checkmark
to Veterans Health Administration (VHA)
Closure Date: 1/27/2026

The Under Secretary for Health considers standardizing the Veterans Integrated Service Network Chief Medical Officer’s and Chief Nursing Officer’s role and responsibilities to include the authority to hold systems leaders accountable for resolving identified deficiencies.

Date Issued
|
Report Number
25-00205-26
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Topics:  Patient Care Services Operations ● Patient Safety ● Supplies and Equipment

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No. 1
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to Veterans Health Administration (VHA)

The Associate Medical Center Director ensures Environmental Management Services and nutrition staff maintain clean patient food storage areas.

No. 2
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to Veterans Health Administration (VHA)

The Associate Medical Center Director ensures staff monitor storage areas and remove expired supplies.

No. 3
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to Veterans Health Administration (VHA)

The Associate Medical Center Director ensures Environmental Management Services staff make feminine hygiene products available in public women’s and unisex restrooms.

No. 4
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to Veterans Health Administration (VHA)

The Chief of Staff ensures staff establish written service-level workflows for the communication of test results.

Date Issued
|
Report Number
25-00199-19
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Topics:  Patient Care Services Operations ● Patient Safety ● Supplies and Equipment

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No. 1
Closed and Implemented Recommendation Image, Checkmark
to Veterans Health Administration (VHA)
Closure Date: 12/10/2025

Facility leaders ensure staff have access to sinks or hand hygiene supplies in or near soiled utility rooms that store biohazardous materials.

No. 2
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to Veterans Health Administration (VHA)

Facility leaders assess how staff monitor video laryngoscope supplies to ensure they are readily available, and staff remove supplies when they expire.

No. 3
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to Veterans Health Administration (VHA)

Facility leaders ensure staff develop service-level workflows for the communication of test results per the VHA directive.

Date Issued
|
Report Number
24-03420-18
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Topics:  Maintenance and Construction ● Patient Care Services Operations ● Patient Safety

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No. 1
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to Veterans Health Administration (VHA)

Executive leaders ensure staff post safety risk assessment permits for all construction projects.

No. 2
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to Veterans Health Administration (VHA)
Closure Date: 12/10/2025

The Director assigns a member of the executive leadership team as chair of the Construction Safety Committee to oversee safety activities.

No. 3
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to Veterans Health Administration (VHA)

Executive leaders ensure staff install privacy curtains in all exam rooms.

No. 4
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to Veterans Health Administration (VHA)

Executive leaders ensure staff install handrails on both sides of the hallway in the Community Living Center.

No. 5
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to Veterans Health Administration (VHA)

Executive leaders ensure staff follow the facility’s policy for communication of abnormal test results to patients.

Date Issued
|
Report Number
25-00192-15
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Topics:  Patient Care Services Operations ● Patient Safety

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No. 1
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to Veterans Health Administration (VHA)

The Associate Director for Operations ensures staff keep patient care areas clean and clean storage areas free of dirty items and equipment.

No. 2
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to Veterans Health Administration (VHA)

The Chief of Staff ensures the facility has workflows for all services to identify team members’ roles in the test result communication process.

Date Issued
|
Report Number
25-00206-14
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Topics:  Care Coordination ● Community Care ● Patient Care Services Operations ● Patient Safety

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No. 1
Closed and Implemented Recommendation Image, Checkmark
to Veterans Health Administration (VHA)
Closure Date: 12/3/2025

The Executive Director ensures each service has a service-level workflow for test result communication.

No. 2
Closed and Implemented Recommendation Image, Checkmark
to Veterans Health Administration (VHA)
Closure Date: 3/17/2026

The Executive Director reviews current practices to obtain documents from community providers and determines if leaders can standardize an approach to improve timeliness.

Date Issued
|
Report Number
25-03462-12
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Topics:  Mental Health ● Patient Care Services Operations ● Suicide Prevention

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No. 1
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to Veterans Health Administration (VHA)

The Under Secretary for Health considers specific VHA guidance related to the recognition of personally owned insulin pumps as a lethal means for patients with suicidal ideation and at risk for suicide in emergency departments and inpatient units to mitigate risk and improve patient safety.

Date Issued
|
Report Number
24-03416-237
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Topics:  Patient Care Services Operations ● Supplies and Equipment

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No. 1
Closed and Implemented Recommendation Image, Checkmark
to Veterans Health Administration (VHA)
Closure Date: 3/26/2026

The Associate Director ensures staff make feminine hygiene products available in public women’s and unisex restrooms.

No. 2
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to Veterans Health Administration (VHA)

The Medical Center Director ensures staff implement processes to secure medications from unauthorized access.

No. 3
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to Veterans Health Administration (VHA)
Closure Date: 11/19/2025

Biomedical staff indicate inspection dates on all equipment.